Shipping Policy

 

All packages are shipped from our Florida location. We make every effort to ship your order to you as soon as possible, but ask that you please allow up to 10 business days for order processing and preparation! Once your order has shipped, you will receive a confirmation email with tracking information!

Buying a Gift?

We offer complementary gift wrapping upon request! Just send us an email at hello@shoplulagrey.com with "Gift Wrap" in the subject line! We can also include a simple card with a custom message!

*A few products ship directly from the manufacturer and may take an additional 1-2 weeks to arrive. This will be stated in the product description. These products are not eligible for gift wrapping. 

*We cannot guarantee delivery by a specific date, so please take this into consideration if purchasing for a specific occasion or event.