Shipping fees for packages delivered to the 48 contiguous U.S. states is $4.99 for orders below $50, and free for orders of $50 or more.
Shipping fees for all other locations are $14.99 for orders below $100, and free for orders of $100 or more. International customers assume responsibility for any duties/taxes that may be incurred from customs. Refunds will not be provided for packages that are not delivered due to a refusal to pay these fees.
All packages are shipped from our Florida location. We make every effort to ship your order to you as soon as possible, but ask that you please allow up to 5-7 business days for order processing and preparation! During times of higher than usual order volumes (certain sales, holidays, etc.), it may take longer for your order to ship. Once your order has shipped, you will receive a confirmation email with tracking information! We cannot provide a guarantee that your order will be delivered by a specific date and are not able to issue refunds for delayed orders.
Lula + Grey is not responsible for package deliveries affected by an invalid or old address provided by the customer, natural occurrences, air and ground transportation delays, or delays due to customs.
View our full shipping policy here.